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Projects 

Smart Office HRMS Project - 2025
Jamie Oliver Restaurants

  • Streamlined HR Operations: Successfully implemented Smart Office HRMS to centralise and automate key HR functions — reducing manual workload, minimising errors, and improving process turnaround times across payroll, attendance, and performance tracking.

  • Enhanced Employee Experience: Rolled out intuitive self-service tools for staff, enabling real-time access to leave, salary, and profile information, boosting transparency and reducing HR support tickets by over 40%.

  • Data-Driven Decision Making: Enabled leadership with real-time dashboards and analytics, supporting more informed, timely decisions around workforce planning, compliance, and productivity optimisation.

Unified Brand Website - 2024
Jamie Oliver Restaurants

Successfully developed and implemented the Unified Brand Website, overseeing all aspects of website creation and managing the technological infrastructure.

Pet Pooja POS - 2023
Jamie Oliver Restaurants

  • Led the successful implementation of the Pet Pooja POS system across multiple locations, improving transaction processing efficiency and enabling real-time inventory management.

  • Achieved a 69% reduction in POS Opex, 17% reduction in Bank EDC payments Opex, and increased sales by INR 57.5L through the Reelo loyalty program, resulting in the return of over 5000 customers.

Contactless Ordering - 2020
The Wendy's Company

Spearheaded the development and deployment of contactless ordering platforms, seamlessly integrating them with existing systems to enhance the customer experience, resulting in a 10% increase in sales.

Social Aid Web Application (Charity) - 2020
The Wendy's Company

Developed and launched a platform to manage social aid initiatives, improving data accuracy and reporting capabilities during COVID-19.

WenPOS - Cloud Kitchen App (Android-Based Point Of Sales) - 2019
The Wendy's Company

Led the development of a proprietary Android-based POS system for The Wendy’s Company, specifically designed for their cloud kitchen concept, resulting in significant enhancements in transaction efficiency for the world's third-largest burger brand.

Self-Order Kiosk (Android-Based) - 2019
The Wendy's Company

Managed the development and deployment of self-order kiosks, reducing customer wait times and increasing order accuracy, leading to a 22% increase in sales.

Oracle-My Inventory (System Upgrade - Multi-Brands) - 2018
Costa Coffee, The Wendy's Company, and Slim Chickens

Implemented Oracle-My Inventory, optimising inventory control and reducing discrepancies.

Oracle-Micros Simphony (System Upgrade - Multi-Brands) - 2018
Costa Coffee, The Wendy's Company, and Slim Chickens

Successfully implemented Oracle-Micros Simphony across multiple locations, streamlining operations and improving data synchronization

Oracle-Materials Control - 2017
Slim Chickens

Implemented Oracle-Materials Control, optimising inventory control and reducing discrepancies.

Oracle-Micros RES 3700 - 2017
Slim Chickens

Led the deployment of Oracle-Micros RES 3700, improving transaction speed and accuracy.

SAP & Oracle-Micros Integration - 2016
Costa Coffee

Led the integration of SAP with Oracle-Micros systems, enhancing financial reporting and operational efficiency.

Oracle-Materials Control - 2014
Costa Coffee

Managed and optimised inventory processes using Oracle-Materials Control, ensuring accurate stock management and operational efficiency.

Oracle-Micros RES 3700 - 2013
Costa Coffee

Led point-of-sale implementation and operations with Oracle-Micros RES 3700, improving transaction accuracy and streamlining POS functionality across locations.

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