How to Audit Your Restaurant’s Technology Stack in 7 Days

A quick, actionable guide to identify gaps, cut waste, and make your systems work smarter.

Introduction

Your restaurant's technology stack — POS, CRM, inventory tools, aggregator systems, staff scheduling software — should be making life easier and profits higher. But over time, tools become outdated, underused, or redundant. That’s where a tech audit comes in.

Here’s how to do it in 7 days without disrupting daily operations.

Day 1: List All Your Tech Tools

Action: Create a simple spreadsheet with:

• Tool name & purpose

• Cost per month/year

• Contract details & renewal dates

• Main users

Goal: See the full picture of what you have.

Day 2: Map Each Tool to a Business Function

Action: Assign each tool to categories like:

• Sales (POS, online ordering)

• Marketing (CRM, loyalty)

• Operations (inventory, scheduling)

• Finance (accounting, reporting)

Goal: Spot overlaps and underused areas.

Day 3: Check Usage & Adoption

Action: Talk to staff and review usage logs:

• Is the tool fully used or partially ignored?

• Are all features utilised?

• Is the training up to date?

Goal: Find underutilised tools and training gaps.

Day 4: Measure ROI per Tool

Action: For each tool, estimate:

• Time saved

• Revenue generated or costs reduced

• Impact on customer experience

Goal: Identify high-cost, low-value tools to replace or drop.

Day 5: Test Integrations

Action:

• Check if systems talk to each other (POS → inventory, CRM → marketing tools)

• Look for manual workarounds that could be automated

Goal: Eliminate silos and duplication.

Day 6: Evaluate Vendor Support & Contracts

Action:

• Rate vendor responsiveness

• Review SLAs, support terms, and hidden fees

Goal: Ensure your vendors are partners, not just providers.

Day 7: Create Your Upgrade & Optimisation Plan

Action:

• List tools to keep, drop, replace, or integrate

• Identify training needs

• Plan phased improvements over 3–6 months

Goal: End the week with a clear, actionable tech roadmap.

Conclusion

A 7-day audit doesn’t just cut waste — it unlocks efficiency, reduces staff frustration, and ensures every rupee spent on tech delivers value.

Audit regularly, and your tech stack will grow with your business — not against it.

Need help with a full-stack restaurant tech audit? Let's Talk.

Technology should simplify your restaurant — not complicate it.